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Delivery Conditions

Delivery in Germany

Shipping costs and delivery. The following shipping costs apply:

1. Standard Delivery for Accessories

  • Carrier: DHL

  • Cost: Orders up to €49: €6.90 / Orders over €50: Free

  • Delivery Location: First door of the customer’s residence
  • Delivery Time: 1 to 3 days
  • Appointment: No appointment necessary

DHL will deliver your accessories directly to the first door of your residence, with delivery typically occurring between 1 and 3 days after dispatch. No prior appointment is required for this service.

2. Delivery for Hybrid Wine Cellars (up to 31.5 kg)

  • Carrier: DHL
  • Cost: Free
  • Delivery Location: First door of the customer’s residence
  • Delivery Time: 3 to 5 days
  • Appointment: No appointment necessary

For hybrid wine cellars weighing up to 31.5 kg, delivery is provided by DHL. It will be delivered to the first door of your residence between 3 and 5 days after dispatch, with no appointment required.

3. Delivery for All Other Products

  • Carrier: Rhenus Home Delivery

  • Cost: Orders up to €299: €39.90 / Orders over €300: Free

  • Delivery Location: To the place of use (e.g., living room, kitchen)
  • Delivery Time: 3 to 8 days
  • Appointment: Required

For these products, delivery is managed by Rhenus Home Delivery. Delivery is made to the exact location of your choice inside your residence, even upstairs. Delivery is estimated between 3 and 8 days.

Delivery Details:

  • You can select delivery days from Monday to Friday.
  • The delivery window is between 07:00 and 18:00, and it will be narrowed down to a 3-4 hour slot 24 hours in advance.
  • On the day of delivery, the shipping company will call you to coordinate the exact time of delivery.

Special Requests:

If you have any special delivery requests, such as a specific time or a Saturday delivery, additional costs may apply. These will be invoiced by the forwarding agency. The forwarding agency will contact you after the order confirmation to arrange the delivery date.

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